PITCHGOLD

ILLUSTRATOR | SPELL SPINNER

I'm an illustrator and artist working out of the rocky mountain west. I have a video game design background working for companies like Ubisoft, Riot, and Wildworks. I still take game development contracts and have worked with several indie game studios. I enjoy publishing on collaborative projects and my work has appeared in multiple zines and artbooks. I work full time as a contract illustrator and conventions artist. I make fan inspired works for conventions adding my own tarot card and art nouveau inspired style.

When do you update your stories?/Do you have a Schedule?

I update storries 1-2 a month, on Fridays around noon. I don't have an official schedule but if you sign up for my email list you'll get a notification when I update.
Is all of this art yours?

Damn...you've caught me. It's my cat, Jupiters. He's so talented.
What does your cat use to make this art?

His tiny little bean paws, but he uses them on a Cintiq 27QHD and an iPad Pro. He also uses Photoshop, Clip Studio Paint and Pro Create.

Shop Policies

Changed your mind? No worries! Here’s our order cancellation policy:

Order Cancellation

Window & How to Cancel:

Refund

You can cancel your order within 72 hours of placing it. Please contact us at pitchgoldart@gmail.com as soon as possible to request a cancellation.

If your order is successfully canceled within the 72-hour window, we’ll process your refund promptly.

Note: After 72 hours, orders may have already entered processing or shipping, and cancellations may not be possible.

Domestic Shipping

Processing Time

Orders are processed within 3 -5 business days.

Orders are not processed or shipped on weekends or holidays.

Rates, Delivery & Methods

All orders are shipped via USPS and determined according to weight. Shipping times usually take 3 - 5 days, but my vary.

Returns & Exchanges

If your item arrives damaged, please follow these steps:

Returns

You can return items within 30 days of receipt for a full refund.

Please make sure items are unused, in original condition, and in their original packaging.

Process

Just reach out to us at [your email/contact info] to start your return or exchange.

Item must be returned within 30 days pf delivery.

Exchanges

Want to swap? Exchanges are welcome for the same item or a different one of equal value within 30 days!

Shipping Costs

Buyers are responsible for return shipping costs, unless the item is defective or incorrect.

Damaged Item

If your item arrives damaged, please follow these steps:

1. Contact Us:

Reach out to us at pitchgoldart@gmail.com within 7 days of receiving the damaged item.

3. Resolution Options:

We’ll offer a replacement or a refund based on your preference.

2. Provide Details:

Include your order number and a brief description of the damage. Please attach photos of the item and the packaging.

Shipping Costs:

We cover shipping costs for replacements of damaged items.

Thank you for being so understanding! And know, we’re here to help. 🌟